Tourism
Maid and Housekeeping Cleaner
Related positions: Maid and Housekeeping Cleaner, Maid, Housekeeping Cleaner, Chambermaid, Cleaner, Cottage Attendant, Environmental Services Aide, Environmental Services Worker, Guest Room Attendant, GRA, Housekeeper, Housekeeping Laundry Worker, Room CleanerOverview
A Maid and Housekeeping Cleaner is responsible for ensuring that hotel rooms and other establishments are clean and tidy. They are responsible for cleaning bathrooms, making beds, changing linens, and other tasks.
The main responsibilities of a Maid or Housekeeping Cleaner include dusting, sweeping, mopping, vacuuming, washing and folding laundry, changing bed linens, cleaning bathrooms and kitchens, and disposing of trash. They may also be responsible for restocking supplies, reporting any maintenance or repair issues, and communicating with clients or supervisors regarding cleaning schedules or specific requests.
Common tasks
| Task | Related trait(s) |
|---|---|
| Cleaning and organizing rooms and common areas | Attention to Detail |
| Reporting any damages or maintenance issues to the appropriate parties | Attention to Detail |
| Providing excellent customer service and ensuring that guests or residents are satisfied with the cleanliness of their environment | Calm Composure Rule Adherence Attention to Excellence |
| Assisting with laundry, running errands, and performing other tasks as needed | Attention to Detail |
| Adhering to all company policies and procedures, including those related to safety, cleanliness, and privacy. | Trustworthiness |
| Collaborating with others | Supportive Service |
Soft skills measured by TraitForward
| Trait | No of Questions | Cronbach’s alpha (α) | |
|---|---|---|---|
| Attention to Detail | 8 | 0.81 | |
| Can they consistently notice and address small details that others might overlook when cleaning and organizing spaces? | |||
| Calm Composure | 6 | 0.75 | |
| Can they maintain their patience and composure when faced with challenging situations, unexpected demands, or difficult interactions? | |||
| Efficient Multitasking | 7 | 0.77 | |
| Can they effectively manage multiple cleaning tasks and responsibilities simultaneously without sacrificing quality or completeness? | |||
| Attention to Excellence | 5 | 0.73 | |
| Do they demonstrate a meticulous approach to their work, ensuring all details are perfect and consistently delivering high-quality results? | |||
| Rule Adherence | 8 | 0.82 | |
| Can they reliably follow established protocols and instructions without needing constant supervision or reminders? | |||
| Trustworthiness | 8 | 0.71 | |
| Can they be relied upon to act with honesty and integrity, especially when handling others’ personal property or working unsupervised in private spaces? | |||
| Supportive Service | 6 | 0.75 | |
| Do they consistently demonstrate a genuine desire to help others and address their needs with care and attentiveness? | |||
Find out the psychometric properties for the Maid and Housekeeping Cleaner Traitforward questionnaire