Sales / Business Development, Consulting
Sales Consultant
Overview
A Sales Consultant is responsible for selling products or services to customers. They may work in a variety of industries and must be knowledgeable about the products or services they are selling. They must also have excellent communication and negotiation skills.
The responsibilities of a Sales Consultant include identifying potential customers, assessing their needs, providing product or service information, offering solutions, negotiating contracts, and ensuring customer satisfaction. They must also maintain accurate records of sales activities and transactions.
Common tasks
| Task | Related trait(s) |
|---|---|
| Providing advice and recommendations on products or services that meet the customer’s needs | Integrity Communication skills – Understanding others Communication skills – Expressiveness Understanding customers and others Extroversion |
| Negotiating and closing sales with customers | Understanding customers and others Communication skills – Understanding others Communication skills – Expressiveness |
| Developing and maintaining relationships with existing and potential customers | Understanding customers and others Communication skills – Understanding others Communication skills – Expressiveness |
| Maintaining accurate and up-to-date records of sales activities and customer interactions | Making plans paying attention to details |
| Providing after-sales support, including follow-up calls and resolving customer complaints | Understanding customers and others Creativity and problem solving |
| Developing sales strategies and tactics to increase sales and achieve sales targets | Understanding customers and others |
| Collaborating with other sales and marketing professionals | Teamplayer Respect for rules Teamplayer Helping Others Teamplayer Positive group practices Social confidence Extroversion |
Soft skills measured by TraitForward
| Trait | No of Questions | Cronbach’s alpha (α) | |
|---|---|---|---|
| Making plans paying attention to details | 8 | 0.77 | |
| Do they have a desirable work ethic? | |||
| Understanding customers and others | 6 | 0.70 | |
| Do they understand the emotions of others? | |||
| Teamplayer Respect for rules | 9 | 0.74 | |
| Do they follow rules? | |||
| Teamplayer Helping Others | 6 | 0.75 | |
| Do they like helping others? | |||
| Teamplayer Positive group practices | 9 | 0.72 | |
| Do they like being included in a group? | |||
| Creativity and problem solving | 8 | 0.77 | |
| Are they creative problem solvers? | |||
| Social confidence | 4 | 0.72 | |
| Are they able to express themselves in social situations? | |||
| Extroversion | 6 | 0.75 | |
| Are they skilled handling social situations? | |||
| Integrity | 8 | 0.71 | |
| Are they moral, honest, do they follow the rules? | |||
| Communication skills – Understanding others | 8 | 0.71 | |
| Do they understand others? | |||
| Communication skills – Expressiveness | 11 | 0.84 | |
| Do they express themselves effectively? | |||
| Math ability | 8 | 0.73 | |
| Do they have math abilities? | |||
Did you Know?
Source: US Department of Labor – Bureau of Labor Statistics
Median wage:
$101,880 / per year
$49 / hour
The median annual wage for this profession is $101,880.
Entry Education level:
To become a Sales Consultant, one typically needs to have a high school diploma or equivalent, although some employers may prefer candidates with a degree in marketing, business, or a related field.
Find out the psychometric properties for the Sales Consultant Traitforward questionnaire