Transport, Supply Chain
Driver / Sales Worker
Related positions: Driver / Sales Worker, Delivery Man, Driver, Driver Salesman, Pizza Delivery Driver, Route Delivery Driver, Route Driver, Route Sales Driver, Route Sales Representative, Route Salesman, Sales Route DriverOverview
A driver sales worker is responsible for driving a company vehicle to deliver and sell products to customers. They may also take orders, collect payments, and maintain records of transactions.
The main responsibilities of a driver sales worker include loading and unloading goods onto the vehicle, delivering goods to customers, collecting payments, and promoting products or services to potential customers. They may also be responsible for maintaining records of sales and inventory, and ensuring that their vehicle is in good working condition.
Common tasks
| Task | Related trait(s) |
|---|---|
| Loading and unloading products | Delivery Excellence |
| Delivering products | Delivery Excellence Safety Mindset |
| Selling and promoting products to customers, providing information about offers and other relevant issues | Delivery Excellence |
| Collecting payments and maintaining records of sales transactions | Delivery Excellence Energetic Drive |
| Monitoring inventory levels and reporting any product shortages or damages | Delivery Excellence |
| Complying with health and safety regulations | Delivery Excellence |
| Maintaining vehicles in good condition, clean, organized and report vehicle problems to management | Delivery Excellence |
| Maintaining a positive relationship with customers | Road Composure Customer Respect Safety-First Mindset Active Listening Customer Persuasion Customer Comfort Champion |
| Meeting sales targets and contributing to the achievement of business objectives | Delivery Excellence Team Synergy |
Soft skills measured by TraitForward
| Trait | No of Questions | Cronbach’s alpha (α) | |
|---|---|---|---|
| Delivery Excellence | 10 | 0.81 | |
| Can they systematically organize their work, pay attention to details, and consistently follow through to ensure reliable delivery outcomes despite obstacles? | |||
| Energetic Drive | 7 | 0.70 | |
| Can they maintain high energy levels and productivity throughout their work day, efficiently completing tasks without procrastination? | |||
| Road Composure | 5 | 0.80 | |
| Can they maintain emotional stability and patience when confronted with stressful road conditions, difficult customers, or delivery complications? | |||
| Safety Mindset | 5 | 0.76 | |
| Do they consistently demonstrate awareness of potential hazards and take appropriate precautions to ensure their safety and the safety of others while performing their duties? | |||
| Customer Respect | 7 | 0.73 | |
| Does this candidate consistently treat customers with dignity and honesty, keeping their commitments and avoiding deceptive or disrespectful behaviors? | |||
| Team Synergy | 9 | 0.72 | |
| Can they actively contribute to team objectives while maintaining positive relationships with colleagues across the organization? | |||
| Safety-First Mindset | 8 | 0.75 | |
| Does the candidate consistently prioritize safety regulations and established protocols, even when under pressure to meet delivery deadlines or sales targets? | |||
| Active Listening | 8 | 0.71 | |
| Can they attentively focus on what customers are saying, accurately interpret both spoken needs and unspoken cues, and respond in a way that demonstrates genuine understanding? | |||
| Customer Persuasion | 9 | 0.83 | |
| Can they effectively persuade customers to purchase products through engaging communication and compelling presentation of offers? | |||
| Customer Comfort Champion | 8 | 0.81 | |
| Can they naturally put customers at ease and create positive interactions that build loyalty through their approachable, cheerful demeanor? | |||
Find out the psychometric properties for the Driver / Sales Worker Traitforward questionnaire