Administrative Support

Operations

Related positions: Operations, Officer Treasury Back Office, Treasury Operations Officer, Treasury Support Officer, Treasury Processing Specialist, Officer Payments, Payments Processing Officer, Payments Operations Specialist, Transactions Officer, Officer Central Operations, Central Operations Specialist, Operations Officer, Core Operations Analyst, Officer Middle Office, Middle Office Analyst, Risk and Control Officer, Operations Support Officer, Officer Brokerage Back Office, Brokerage Operations Officer, Securities Processing Specialist, Brokerage Support Analyst, Officer Brokerage Back Office ΑΕΔΑΚ, Investment Operations Officer, Fund Administration Officer, Asset Management Support Specialist, Officer Wholesale Loans, Corporate Lending Officer, Commercial Loan Operations Officer, Wholesale Lending Specialist, Officer Retail Loan, Retail Lending Officer, Consumer Loan Specialist, Personal Loans Officer, Officer Disbursements, Loan Disbursement Officer, Disbursement Operations Specialist, Payout Processing Officer, Officer Trade Finance, Trade Finance Specialist, Trade Operations Officer, Export Import Finance Officer

Overview

Banking operators play a critical role in ensuring the smooth execution of a bank’s operational tasks across various domains. These professionals handle and process financial transactions, such as SWIFT payments, foreign exchange deals, and loan disbursements, while ensuring compliance with regulatory standards and anti-money laundering protocols. 

They are responsible for maintaining accurate records in banking systems, reconciling accounts, managing reports for internal and external stakeholders, and supporting projects like system upgrades or regulatory implementations. These professionals work to implement strategies that enhance operational performance, reduce costs, and ensure the timely delivery of products or services. 

By addressing operational challenges, suggesting improvements, and maintaining strict adherence to established procedures, they contribute significantly to the efficiency and reliability of banking services. Typically, operations professionals hold a degree in business, management, or a related field.

Common tasks 

    TaskRelated trait(s)
    Data input Efficiency and precision
    Presenting results to menagers Presentation skills
    Working with other departments Collaborative spirit Effective listening 
    Checking data Numerical competency
    Working with a team Normative and legal compliance Equality and fairness

    Soft skills measured by TraitForward

    TraitNo of QuestionsCronbach’s  alpha (α)
    Presentation skills80.71
    Can they communicate confidently and persuasively?
    Collaborative spirit60.75
    Can they prioritize the needs of the team and support others?
    Efficiency and precision90.79
    Can they complete tasks paying attention to detail?
    Efficient multitasking50.71
    Can they manage multiple tasks?
    Achievement striving60.73
    Can they exceed expectations and set high standards?
    Calmness under pressure40.74
    Can they remain composed and effective in high-pressure situations?
    Effective listening80.71
    Can they genuinely engage with others and understand diverse perspectives?
    Integrity110.79
    Can they consistently act with honesty and fairness in every situation?
    Numerical competency80.73
    Can they analyze data to uncover insights and improve performance?
    Written comprehension70.79
    Can they understand and process complex written information effectively?
    Curiocity80.74
    Do they want to know how things work across various responsibilities?
    Persuasive communication110.84
    Can they influence and make others understand with their communication skills?
    Problem solving70.76
    Can they generate innovative solutions and think outside the box?
    Equality and fairness120.76
    Do they operate according to the principles of fairness and equality?
    Normative and legal compliance90.74
    Do they demonstrate reliability and respect for established procedures?
    Understanding procedures80.72
    Can they make thoughtful and informed decisions that benefit the organization?
    *Cronbach’s alpha coefficient (α) determines the extent to which the questions consistently measure each trait and it is expressed as a number ranging between 0 and 1 . Higher values indicate higher agreement between questions.  A value of α equal to greater than .7 indicates acceptable reliability or internal consistency.  For more information on the psychometric properties of the solution, please click here.

    Find out the psychometric properties for the Operations Traitforward questionnaire

      Explore related job categories

      Explore related job positions