Administrative Support

Operations

Overview

It does not apply

It does not apply

Common tasks 

    TaskRelated trait(s)
    Data input Efficiency and precision
    Presenting results to menagers Presentation skills
    Working with other departments Collaborative spirit Effective listening 
    Checking data Numerical competency
    Working with a team Normative and legal compliance Equality and fairness

    Soft skills measured by TraitForward

    TraitNo of QuestionsCronbach’s  alpha (α)
    Presentation skills80.71
    Can they communicate confidently and persuasively?
    Collaborative spirit60.75
    Can they prioritize the needs of the team and support others?
    Efficiency and precision90.79
    Can they complete tasks paying attention to detail?
    Efficient multitasking50.71
    Can they manage multiple tasks?
    Achievement striving60.73
    Can they exceed expectations and set high standards?
    Calmness under pressure40.74
    Can they remain composed and effective in high-pressure situations?
    Effective listening80.71
    Can they genuinely engage with others and understand diverse perspectives?
    Integrity110.79
    Can they consistently act with honesty and fairness in every situation?
    Numerical competency80.73
    Can they analyze data to uncover insights and improve performance?
    Written comprehension70.79
    Can they understand and process complex written information effectively?
    Curiocity80.74
    Do they want to know how things work across various responsibilities?
    Persuasive communication110.84
    Can they influence and make others understand with their communication skills?
    Problem solving70.76
    Can they generate innovative solutions and think outside the box?
    Equality and fairness120.76
    Do they operate according to the principles of fairness and equality?
    Normative and legal compliance90.74
    Do they demonstrate reliability and respect for established procedures?
    Understanding procedures80.72
    Can they make thoughtful and informed decisions that benefit the organization?
    *Cronbach’s alpha coefficient (α) determines the extent to which the questions consistently measure each trait and it is expressed as a number ranging between 0 and 1 . Higher values indicate higher agreement between questions.  A value of α equal to greater than .7 indicates acceptable reliability or internal consistency.  For more information on the psychometric properties of the solution, please click here.

    Did you Know?

    Source: US Department of Labor – Bureau of Labor Statistics

    Median wage: 

    $0 / per year

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    Find out the psychometric properties for the Operations Traitforward questionnaire

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