Finance / Accounting

Insurance Surveyor


An Insurance Surveyor plays a pivotal role in assessing and mitigating risks for insurance companies and clients. They are responsible for conducting thorough inspections and evaluations of properties, vehicles, or other assets to determine their insurability and potential risks. A deep understanding of insurance policies, regulations, and risk assessment methodologies is essential in this role. Insurance Surveyors must possess keen attention to detail and analytical skills to accurately assess risks and determine appropriate coverage options for clients. Effective communication skills are also critical, as they must clearly explain their findings and recommendations to clients, insurance underwriters, and other stakeholders. Additionally, Insurance Surveyors need to stay updated on industry trends, emerging risks, and regulatory changes to ensure they provide the most relevant and accurate assessments to clients.

Common tasks 

    TaskRelated trait(s)
    Examine claims forms and other records to determine insurance coverage. Meticulosity
    Analyze information gathered by investigation and report findings and recommendations. Meticulosity
    Pay and process claims within designated authority level. Integrity
    Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims. Emotional intelligence Calmness Effective listening
    Resolve complex, severe exposure claims, using high service oriented file handling. Meticulosity
    Maintain claim files, such as records of settled claims and an inventory of claims requiring detailed analysis. Meticulosity
    Collect evidence to support contested claims in court. Integrity

    Soft skills measured by TraitForward

    TraitNo of QuestionsCronbach’s  alpha (α)
    Are they detail-oriented, committed to excellence, and capable of delivering impeccable results without constant supervision?
    Can they maintain composure under pressure, resolve conflicts constructively, and foster a positive work environment essential for success in the insurance surveyor profession?
    Can they efficiently handle multiple tasks, react swiftly, and maintain productivity in the dynamic environment of insurance surveying?
    Rule Adherence and Professional Conduct90.74
    Do they adhere to rules?
    Persuasive communication110.84
    Can they effectively communicate, persuade, and engage clients through clear, compelling, and empathetic communication in the insurance surveying profession?
    Effective listening80.71
    Can they actively listen, empathize with clients’ needs, and connect on a deeper level to enhance client satisfaction and drive business growth in the insurance surveying profession?
    Conceptual comprehension100.79
    Are they adept at quickly grasping complex ideas and adapting to new concepts, enabling them to provide innovative solutions tailored to client needs in the insurance surveying profession?
    Number fluency80.73
    Are they proficient in analyzing data, navigating financial calculations, and assessing risk factors with ease, thereby enhancing their effectiveness as insurance surveyors in a data-driven industry?
    Emotional intelligence70.77
    Are they adept at understanding others’ feelings, anticipating needs, and effectively responding, thus enhancing rapport and driving customer satisfaction as insurance surveyors?
    Problem solving80.77
    Can they effectively solve complex problems, think innovatively, and link facts together to enhance problem-solving abilities as insurance surveyors?
    Are they consistently honest, trustworthy, and committed to ethical principles, ensuring reliability and integrity in their work as insurance surveyors?
    *Cronbach’s alpha coefficient (α) determines the extent to which the questions consistently measure each trait and it is expressed as a number ranging between 0 and 1 . Higher values indicate higher agreement between questions.  A value of α equal to greater than .7 indicates acceptable reliability or internal consistency.  For more information on the psychometric properties of the solution, please click here.

    Did you Know?

    Source: US Department of Labor – Bureau of Labor Statistics

    Median wage: 

    $460,080 / per year

    $22.15 / hour

    The median annual wage for this profession is $46,480. Nonetheless several professionals may not be paid in that rate. A relatively low salary the 10th percentile of the annual wage is $33,710, whilst a relatively high salary, the 90th percentile of the annual wage is $64,350.

    Expected employment growth:

    Number (in thousands in 2022): 227.580

    Number (in thousands in 2032): 228.600

    Employment percent change: less than 1%

    Entry Education level:

    To become an insurance surveyor, would usually require a Bachelor’s degree.

    Find out the psychometric properties for the Insurance Surveyor Traitforward questionnaire